Housing Management

The challenge for organisations with large property portfolios, such as Housing Trusts, RSL’s and local councils, is to effectively manage thousands of properties and tenants while ensuring that customer service levels aren’t compromised.

Effectively maintaining all associated tenant and property files, and processing applications, job tickets and survey reports, can be a time consuming and costly task. BancTec’s fully automated Housing Management solution, eFIRST Property, eases the immense document and data capture burden facing Housing organisations. In addition, our customers often outsource the backfile conversion of their existing paper archive to BancTec Managed Services, in order to clear their paper backlog quickly and cost effectively.

Housing Management organisations use BancTec’s Housing Management solution to achieve a powerful end-to-end solution. Large mailrooms and physical storage areas are no longer required and information becomes instantly accessible to the company’s workforce.

BancTec also provides a remote data capture solution specifically designed for RSL’s, building maintenance organisations and local council housing departments that integrates directly with existing housing systems and eFIRST Property. BancTec’s Mobile Capture provides organisations with a complete hand held PDA solution to instantly capture, process and approve housing surveys and gas inspections remotely.

BancTec’s Housing Management Data Sheet
eFIRST Property Data SheetPDF File

BancTec’s Housing White Paper provides information on our philosophy for streamlining document processes within the housing sector.
Housing White PaperPDF File