Forms Processing & Account Opening
As a specialist in handling all types of paper and electronic forms, outsourcing to BancTec brings not only cost reductions but strategic benefits across the entire organisation.
BancTec has processed a wide variety of client forms for many years. This expertise has allowed us to develop a highly efficient outsource process that is flexible enough to adapt to individual requirements and process changes. Outsourcing forms processing and account opening activities can free up entire departments to work on other revenue generating activities. Data can be captured more accurately, customer accounts can be managed more efficiently and applications approved more quickly. Fluctuating volumes can also be easily dealt with without having to manage changing requirements in staff, technology or premises. And as the infrastructure is already in place, you also benefit from complete asset utilisation and significantly reduced costs.
KEY DELIVERABLES:
- Share in the benefits of minimal set-up costs.
- Access a highly automated and streamlined process perfected over many years.
- Speed up the customer account opening process and improve service levels.
- Data checks can be made to improve accuracy such as address validation, credit checks, anti-fraud and ID checks.
- Proprietary monitoring system provides greater MIS and improved control over staff performance and processes.
- Highly experienced operators ensure the highest quality results.
- Additional services such as telephony to complete rejected or incomplete forms are provided.
BancTec’s BPO Case Studies provides a selection of BPO customer success stories.
BPO Case Studies
BancTec’s BPO Industry Sectors provides information on the industry sectors that BancTec serves.
BPO Industries
BancTec’s BPO Capabilities provides information on BancTec’s range of BPO services.
BPO Services Brochure
