BancTec's mortgage and loan servicing outsourced solutions provide web-based hosted software applications for automating the mortgage origination and loan completion process. Designed to complement an existing website, or as a stand alone service for new entrants, our hosted applications are the ideal tool for offering higher levels of service to your customers, introducers, brokers or your branch network.

The Software as a Service (SaaS) solutions are hosted in a secure environment, offering your clients direct access to your mortgage and loan products via the Internet. You can give your brokers, introducers and branch staff 24-hour access to the latest product searches, quotations and illustrations, online application forms, automated KFI document production, status tracking and reporting facilities. Being multi-channel, the system can also be accessed by remote devices such as laptops, digital notepads and PDAs using wireless networks to allow sales reps to perform the lending process in any remote location.

This technology is used throughout the mortgage marketplace, but rather than having to invest, implement and maintain your own in-house system, the BancTec mortgage service can help you to automate your manual, repetitive processes and dramatically improve the speed and cost of the mortgage offer within a fully compliant environment. We also provide individual component services to enhance your existing loan process and we can even maintain your mortgage product portfolio to ensure that the most up-to-date and relevant products are always included within every mortgage product search. The BancTec service is completely flexible and can easily be configured to specific customer requirements.

BENEFITS

• Reduce transaction costs-per-item and eliminate upfront capital investment
• No implementation, support or maintenance worries
• Better regulatory compliance and penalty avoidance
• Increase operational efficiency
• Improve risk management to minimise fraud and to better serve the customer
• Enhance customer satisfaction
• Effective management of customer information