BancTec provides real-time, fully automated outsourcing solutions for capturing customer information in the field without the need to purchase equipment and set-up a complex mobile data infrastructure. BancTec's mobile data capture managed solutions manage a wide range of transactions and customer facing activities by field agents — including account opening applications, loan & mortgage origination, risk assessments & loss adjustments, capturing media & broadband subscriptions, performing housing inspections & rent collections and undertaking marketing surveys.

Field sales representatives can electronically capture information using a wide range of mobile devices, such as handheld PDAs, laptops and digital tablets. Each device uses a dynamic electronic template to record the applicants’ details — this information is immediately encrypted and downloaded to BancTec’s processing facility using a secure wireless connection. Each application is processed in real time using a number of data checks, from address validation to credit scoring techniques. This allows the system to notify the sales representative of any issues relating to the client’s details so they can be resolved while the client is still completing the form. In addition, any associated documents or receipts can be scanned at our centre and matched up with the clients’ electronic information for a complete digital and paper based service.

In short, BancTec is your affordable, single source provider for a completely tailored and managed mobile data capture solution, eliminating the need to purchase upfront the hardware, software and security infrastructure required to implement your own mobile service.

BENEFITS

• The best possible network tariffs are secured based on the combined usage of many customers.
• You can launch sales campaigns with minimal set-up and staff training; no need to evaluate the different hardware, software and tariff options available.
• Campaign type and size can be changed at short notice; multiple application forms can be stored on each mobile device.
• There’s no need to constantly upgrade the solution or worry about integrating mobile services into your existing infrastructure.
• And there are no wireless security or data loss issues.
• No capital outlay means transaction-based pricing is effective and affordable.