Third Party Support Services
As well as providing comprehensive on-site and off-site support plans for our own hardware and software solutions BancTec offers our clients competitive pricing for a range of Third Party Services through a dedicated and skilled field-based work force together with an impressive 7 x 24 centralised support centre.
BancTec's core competency for Third Party Services leverages our unique capabilities in key areas of expertise:
- Electro Mechanical Technologies
- Solutions Network and Storage Technologies
- High Speed Imaging and Scanning Technologies
- Printing Technologies
We support your enterprise in imaging, scanning, printing, and document finishing applications. BancTec's service organisation also supports all of the business processing outsourced and product solutions provided to clients worldwide. BancTec provides hardware and software maintenance and support services around the clock - with help desk, on-site response, call centre, deployment, installation, consumables, and equipment refreshment services.
- Full UK & Ireland national field service with 7 x 24 response
- 80+ field engineering team & 30+ centralised software team
- Installation & deployment
- Remedial and preventative maintenance against a range of fulls service levels
- Software application and operating system support
- Client satisfaction score cards and review
- Technical support service engineers
- Diagnostic aids and tools
- Call dispatch and help desk services via the ServiceFIRST Centre
- Logistics and asset management
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Locations
Serving many of the world’s most prominent global enterprises, in 50 countries.
+44 (0)1753 778888
Call now and find out how our customised solutions fit your business needs, not ours.
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Related News & Events
Events
- 19th-21st June, London - Toning Up Purchase to Pay to Attain Touchless Processing
Attend Toning Up Purchase to Pay to Attain Touchless Processing and discover how finance departments are focusing on end to end processes and streamlining payments processes to significantly increase their profit margins.