This system, used extensively throughout the mortgage marketplace, provides an end-to-end solution for new business mortgage origination or to enhance an existing mortgage process. The overriding objective is simple: to automate manual, repetitive processes, and to improve speed and cost efficiencies within a compliant mortgage completion process.

eFIRST Origin is multi-channel, and can support a consumer website, a branch network, and broker or introducer organisation. The system is completely flexible and has been developed using the latest web technology that complements existing website resources to deliver higher levels of service to your partners. Direct internet availability provides 24-hour access to product searches, quotations and illustrations, KFI document production, online application forms, status tracking facilities, statistical information and more.

And eFIRST Origin is scalable, designed to adapt rapidly to constantly shifting environments. It’s a workflow-based system with fully configurable stage and task generation. Overdue tasks can be monitored and escalation procedures put in place. eFIRST Origin can automatically generate KFI and mortgage related documents at the appropriate stage of each process, and perform sophisticated product searches using rules based analysis tools designed to provide the most relevant mortgage products for each client application. The solution can even automatically initiate tasks, which can then be presented to third parties such as solicitors or valuers for completion.