eFIRST Mobile

Gaining instant access to corporate systems and capturing customer information quickly and accurately has become a critical business demand in order to enable mobile workers to maximise efficiency and reduce paperwork.

BancTec’s mobile solutions use the latest capture devices — including smart phones, PDAs and tablet PCs — together with electronic templates to process and instantly approve customer applications, subscriptions, claims, surveys and inspections in the field.

Captured data is instantly encrypted and securely downloaded, via a wireless connection, to a central server for real-time processing and data verification. The mobile worker is then immediately notified of any discrepancies in order that they can be instantly resolved and the transaction completed while the client is still present. Once completed the worker is then notified of the next job and guided through the appropriate set of tasks.

BancTec’s eFIRST Mobile solutions incorporate a broad range of dynamic forms-based templates for handling remote data collection across many market sectors. We help organisations to mobilise their workforces by ensuring that the application meets your exact requirements from the outset. We also offer comprehensive training and support packages, to ensure that the solution delivers maximum benefit.

Benefits

  • Deliver effective management of your mobile workers
  • Provide remote access to corporate systems and a secure environment for capturing customerdetails
  • Aid compliance, ensure data quality, provide audit trails and management reports
  • Reduce administration costs, paperwork and data processing time
  • Improve the customer experience and speed up the delivery of services
  • Increase revenue through new cross-selling and up-selling service opportunities

Next Steps:

Locations

Serving many of the world’s most prominent global enterprises, in 50 countries.

Support

Continually updated client support services, for superior customer satisfaction.

+44 (0)1753 778888

Call now and find out how our customised solutions fit your business needs, not ours.