BancTec eases the paper burden for housing management organisations by providing highly-automated document and case management, and mobile data capture solutions, allowing the greater visibility and auditing of all paper and electronic information.

Companies with large property portfolios — such as Housing Trusts and Local Councils — can effectively manage the case files for thousands of properties and tenants while ensuring that customer services levels are never compromised.

Maintaining all associated tenant and property files, applications, correspondence and reports is a costly, time-consuming task. But BancTec's solutions capture and manage this information alongside existing housing management systems, to ensure immediate availability from any computer. So large post-rooms and physical storage areas are no longer required, as information is simply one click away from the workforce. And BancTec’s mobile capture solutions provide housing organisations with a range of remote hand-held solutions and outsourced services to instantly capture, process and approve housing surveys, manage inspections and streamline rent collection activity.

What’s more, many housing management organisations outsource the entire backfile conversion of their existing paper archive to BancTec, clearing up their paper backlog quickly and more cost effectively.