Company Overview

BancTec: Leading the Process.

BancTec is a global leader in payment, document and content processing solutions and outsourcing services. We've helped thousands of clients in over 50 countries to simplify the management of their information, business processes and operational infrastructure. BancTec's global business process outsourcing (BPO) services - as well as our innovative mix of hardware, software and professional services - automates and streamlines complex, high-volume, document and data-intensive processes for financial services, public sector organisations, telecom & utility companies, healthcare providers, business & professional services and more, including many of the world's largest enterprises.

Our impressive track record is a direct result of one critical ability: We don’t simply sell products or services, we take the time to understand how our customers work. Each industry demands different skill sets, and one product could never plug and play in all scenarios. We work closely with our clients to customise solutions to their businesses—from our extensive technology portfolio—to fit your needs, not ours. And we’re proud of the resulting rock-solid relationships, which illustrate our ability to achieve objectives, pinpoint needs, manage the resulting solution, and adapt to changing industry cultures and business trends.

BancTec Continues To Make History.

Founded in 1972, BancTec began designing and manufacturing check-sorting and related systems for the banking industry. The next year BancTec released its initial proprietary product: the CheckMender.

Since that time, we have continued to build an impressive client portfolio through our reputation for innovation, with unprecedented technical strengths in high-speed document processing, as well as imaging, image quality, data capture, and character recognition technologies.

Today, BancTec is a leader in business process outsourcing (BPO), providing financial transaction automation and document management services for organizations seeking to drive efficiency in their financial and back-office processes.

Headquartered in Dallas with clients in 50 countries, BancTec operates 19 BPO centers in the United States and worldwide, utilizing a common technology platform to deliver reliability, security, and consistently high levels of performance.

Our business philosophy is based on building long-term, collaborative relationships – consistently providing business value to our clients, driving opportunity for our employees, and creating significant return for our shareholders.

The BancTec Essentials

Essentially BancTec:
Our business philosophy is based on building long-term, collaborative relationships — consistently delivering business value to our clients, driving opportunity for our employees and creating significant return for our shareholders. In order for each link of the chain to be successful, we operate as a team, with our values reflecting teamwork:

  • We work to deliver the highest level of client experience
  • We create an environment that inspires innovation
  • We deliver on our promises
  • We build trust by thinking and acting with integrity
  • We collaborate and move as one

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