For many organisations the increasingly complex task of managing multiple mail centres and document processing sites can quickly escalate costs and erode customer experience.

BancTec mail processing solutions and outsourcing services provide an answer to these business issues by transforming inefficient mailroom operations into highly automated and optimised digital processing sites for post-intensive national and global businesses.

By consolidating and streamlining your document processing operations, any paper and electronic document, including those delivered by post, email and fax, can be converted into useable digital content and sent directly to the appropriate business area. Every transaction is completed to the required SLA to ensure the highest quality response to the customer.

BancTec's mail processing solutions allows you to extend each transactional activity by automatically processing your payments and supplier invoices, or open new customer accounts, or generate the appropriate response to customer enquiries and complaints.

You can track every document as soon as it enters the organisation to maximise visibility and operational control. And you can monitor the performance of each processing activity, to ensure your resources are better managed and efficiency levels are raised throughout your global business operation.