Capturing critical customer information requires organisations to process large volumes of data from a variety of sources. This information has to be formatted into structured content, validated and exported to applications such as databases, ECM and CRM systems, to be used for further processing.

Today’s data capture tasks are getting ever more complex. Large overheads are often attributed to the task of interpreting the content held within a wide range of document sources. Data entry staff must be employed to validate and work alongside the technologies used to automatically capture printed text, handwriting, bar code information, check marks, values and amounts, signatures and even logos and finger prints, from all types of paper documents or emails.

To provide real value to an organisation’s business, data capture systems must do more than simply capture and export data to the relevant business application. Data must be efficiently managed through each step of the relevant business process to increase Straight-Through-Processing, improve transaction automation and minimise the use of human intervention.

BancTec’s data capture solutions use a range of advanced technologies to identify each document, capture its contents and manage the complete process such as; accounts payable, account opening, claims or contract approval. This allows our clients to automate more of the business activity, manage their customer data through every step of the transaction and monitor and streamline the entire operation to improve efficiency levels and cost savings.

Our hardware solutions and scanning devices are delivered with sophisticated data capture functionality on-board to capture a wide range of data on-the-fly. From barcode recognition to OCR line capture our devices allow you to capture data at the earliest opportunity. Our scanners intelligently identifies and automatically sorts the physical documents, capture audit trail information and use document content to index and process documents at the point of capture.

Our outsourced services combine these technologies to deliver the most advanced data processing centres in the world. Our hosted services provide you direct access to our secure data capture solutions on a per click charge or rental basis. They offer user interfaces that are easily configured to automate more of your capture process. And for those activities that require human intervention, our web-based operator screens allow our clients to offshore work or use the most cost effective knowledge worker situated anywhere in the world.