BancTec Unveils Wireless Remote Capture Service at AIIM On Demand 2005
eFIRST Mobile Delivers Customized Solution for Securely Processing and Approving Consumer Applications
12.05.2005 — Dallas
BancTec, a global provider of enterprise content management solutions, today unveiled eFIRST Mobile, a new mobile solution to revolutionize the way consumer applications are processed in the field. eFIRST Mobile offers a robust, efficient and secure method to capture, process and approve consumer applications remotely. Credit and consumer goods providers can now increase the volume of applications processed, cut application rejection rates in half and decrease processing costs more than 25 percent.
Using mobile devices, such as PDAs, Smartphones and tablet PCs, sales representatives electronically capture consumer goods and credit applications in busy airport terminals, shopping centers and on trade show floors. The eFIRST Mobile service utilizes a template to record all applicant details (optionally including photographs and signatures), which are fully encrypted and securely transmitted wirelessly to the BancTec Managed Services operation. Each application is processed in real-time using multiple data checks, including address, bank account validation and credit scoring. The system can tailor the product offering based on the client’s credit score or notify the sales representative of any issues relating to the client’s application while the applicant is still present.
"Applying mobile technology to the financial services industry is another first for BancTec," said Mark Fairchild, Senior Vice President, BancTec Global Products and Operations. "We have complimented our document processing solutions with a comprehensive wireless system that replaces paper forms and reduces the cost and time it takes to process and approve consumer applications. With eFIRST Mobile, BancTec continues to deliver cutting-edge solutions that the industry demands. This is the first major component of what we anticipate to be a long line of new and innovative managed service solutions available in the U.S. and Europe."
eFIRST Mobile increases customer intimacy by giving applicants immediate response coupled with personal service. With this revolutionary one-step process, eFIRST Mobile requires only minutes for application approval compared to the multi-step paper application process that has traditionally taken weeks to complete.
"The time spent processing paper forms and correcting erroneous personal data on applications cost providers real money in lost revenues," said Fairchild. "The eFIRST Mobile service allows BancTec to support complex financial applications in the field and administer the application process significantly faster. Providers gain intimacy with clients where they are most likely to make an immediate purchase decision."
BancTec is offering eFIRST Mobile as part of a complete managed service, requiring no capital outlay by the client. BancTec supplies the mobile devices, airtime package, processing and support, as well as an integrated mobile printer to provide a hard copy for the customer to sign, if required. Centralized control of eFIRST Mobile offers a complete management dashboard, including security and asset management, productivity reporting and real-time tracking of field sales representatives.
AIIM On Demand 2005 attendees are invited to see demonstrations of the eFIRST Mobile solution in BancTec’s booth (No.1024).
Contact:
1-800-BancTec
inquires@banctec.com
